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Systems Setup Specialists

History

Several big companies like IBM, Apple, Microsoft, Google, and Intel have been the driving force behind various stages of the computer revolution. As technology advances, however, increasingly new companies spring up to compete with them. For example, IBM's first competitive challenge came when other companies decided to produce IBM-compatible PC clones.

Today, the market for computers is saturated with different brands that offer similar features. As a result, many companies are attempting to distinguish themselves from the competition by providing extra service to clients. Offering customized hardware and software is one way for them to do this. Systems setup specialists, therefore, are very important to sales. They ensure that clients receive exactly what they need and want. If the computer system is not set up correctly to begin with, clients might take their business elsewhere. As competition in the computer industry grows even fiercer, the customer service roles of systems setup specialists will become even more important.

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