Knowing what customers want and what prices they are willing to pay have always been concerns of manufacturers and producers of goods and services. As industries have grown and competition for consumers of manufactured goods has increased, businesses have turned to marketing research as a way to measure public opinion and assess customer preferences.
Marketing research formally emerged in Germany in the 1920s and in Sweden and France in the 1930s. In the United States, emphasis on marketing research began after World War II. With a desire to study potential markets and gain new customers, U.S. firms hired marketing research specialists, professionals who were able to use statistics and refine research techniques to help companies reach their marketing goals. By the 1980s, research analysts could be found even in a variety of communist countries, where the quantity of consumer goods being produced was rapidly increasing.
Today, the marketing research analyst is a vital part of the marketing team. By conducting studies and analyzing data, research professionals help companies address specific marketing issues and concerns.
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