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Housekeepers and Maids

The Job

The duties of maids vary by the size of the housekeeping staff and the employer (private family, hotel, school, restaurant, other business, etc.). General duties performed by maids include the following:

  • clean hallways, rooms, and other living or work areas
  • make beds and replace towels in washrooms, Jacuzzis, swimming pools, spas, and related areas
  • wash, fold, and iron clothes and place them in dressers or closets
  • dust and polish furniture and equipment
  • use brooms, mops, and other floor-cleaning equipment to sweep, polish, or wax floors
  • vacuum carpets, rugs, and upholstered furniture
  • clean and polish walls, woodwork, and windows
  • empty trash receptacles and dispose of trash
  • clean ovens, refrigerators, and other appliances
  • replenish household supplies, such as soap, toilet paper, paper towels, etc.
  • perform other household tasks as directed by housekeepers or their employers

Some maids perform errands for their employers, such as shopping for groceries and picking up and dropping off dry cleaning. A few may even prepare light meals. Some use specialized skills to care for silver, crystal, leather, hardwood, marble, granite, silk, exotic fur, and more.

Housekeepers manage maids and other cleaning workers in private households. They direct the staff’s activities, determining a daily, weekly, and monthly schedule for cleaning various areas of the home. They order cleaning supplies, track household expenses, prepare and manage budgets, and hire and fire staff.