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Health Care Insurance Navigators

Experience, Skills, and Personality Traits

In addition to training and certification which provide mandatory information, health insurance navigators require excellent verbal and written communication skills in order to engage consumers and explain available health care options. Many navigators go out into the community to encourage and assist in insurance enrollment and must present a professional and appropriate appearance and gain the trust of consumers . Navigators will benefit from experience in under-served populations and knowledge of diverse community needs.

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