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Energy Brokers

Experience, Skills, and Personality Traits

Employers prefer to hire energy brokers that have two or more years of experience and a proven track record in making sales. The job requires strong communication skills and the ability to speak with people of all professional levels and backgrounds. Clear speaking skills are needed to effectively share information about energy products and services. Equally important is the ability to listen closely to customers, to better understand their needs and concerns. Successful energy brokers create a dialogue with customers, always asking them questions to clarify information, which also helps them know which energy products and services will best fit the customer's situation. Self-confidence is essential for contacting prospective clients and presenting information in sales pitches. Strong negotiation skills will help get clients the best prices and increase the broker's client base. Energy brokers must also have strong knowledge of various software programs, including customer relationship planning software such as Oracle Siebel CRM and enterprise resource planning software like SAP.

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