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Computer Support Specialists

Certification, Licensing, and Special Requirements

Certification and Licensing

Though certification is not an industry requirement, it is highly recommended. It is offered by organizations such as HDI (desktop support technician, desktop support manager, support center analyst, technical support professional, etc.) and CompTIA (information technology fundamentals, network+, etc.). Some consultants have Microsoft certified solutions expert (MCSE) status, and within this designation, subcertifications are available in server and desktop infrastructure, messaging, private cloud, data platform, business intelligence, communication, and SharePoint.

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